Terms & Conditions

1. Acceptance of Terms

By accessing and using Rocket Loyalty ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Rocket Loyalty is a comprehensive loyalty program management platform that enables businesses to create, manage, and track customer loyalty programs. Our services include but are not limited to:

• Loyalty program creation and management
• Customer enrollment and tracking
• Points and rewards management
• QR code generation and scanning
• Analytics and reporting
• Integration with third-party services

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account

4. Security and Bot Protection

To maintain the security and integrity of our platform, we employ various security measures including:

• Google reCAPTCHA: We use Google reCAPTCHA v3 to protect against automated abuse and spam. By using our service, you agree to Google's reCAPTCHA Terms of Service and Privacy Policy.
• Data encryption and secure transmission protocols
• Regular security audits and monitoring
• Access controls and authentication measures

reCAPTCHA Notice: This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or conduct security attacks
• Engage in fraudulent activities or impersonate others
• Spam, harass, or abuse other users
• Use automated systems to access the service without permission

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

By using our service, you consent to the collection, use, and processing of your data as described in our Privacy Policy.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Rocket Loyalty and its licensors. The Service is protected by copyright, trademark, and other laws.

8. Limitation of Liability

In no event shall Rocket Loyalty, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

11. Marketing Communications and Consent

By using our Service, you agree to receive marketing communications from us, including but not limited to:

• Email Marketing: Product updates, promotional offers, newsletters, and service announcements
• SMS/Text Messages: Time-sensitive alerts, promotional offers, and service notifications
• WhatsApp Messages: Customer support, promotional content, and business updates
• Push Notifications: App-based alerts and promotional messages

You may opt out of these communications at any time by:

• Clicking unsubscribe links in emails
• Replying STOP to SMS messages
• Adjusting notification settings in your account
• Contacting our support team

12. Legal Compliance

California Privacy Rights (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know what personal information is collected, used, shared or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights
• Right to correct inaccurate personal information

European Union GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate personal data
• Erase your personal data (right to be forgotten)
• Restrict or object to processing of your personal data
• Data portability
• Withdraw consent at any time

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. By continuing to use our service, you consent to our use of cookies as described in our Privacy Policy.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: